Unknown Device Has A Driver Problem Windows 10

If you see the internal/external HDD, SSD or USB removable disk showing 'unknown device' in device manager, try to disable USB selective suspend setting or update necessary drivers by the instruction on this page. In case you wish to recover data from unknown device hard drives, we recommend EaseUS Data Recovery Wizard for you.

Unknown device has a driver problem windows 10 64 bit

Restart your PC and this must fix USB device not recognized by Windows 10 issue. Method 7: Uninstall Hidden Devices. Press Windows Key + X and click on Command Prompt (Admin). In the cmd type the following command and hit enter after each one: set DEVMGRSHOWDETAILS=1 set DEVMGRSHOWNONPRESENTDEVICES=1 start devmgmt.msc.

Here on this page, you'll learn four effective ways to fix an unknown device, and powerful hard drive recovery software to recover inaccessible data.

  • Re: Install driver for unknown device error message. First we would need to know the Unknown Device error. Right click on the error in the Device ManagerPropertiesDetails Tab. Post the DEV/VEN numbers you find under Device Instance ID. If the BSOD appears again, posting the FULL error may help.
  • Check to see if the “Windows encountered a problem installing the driver software for your device” error still appears. If you have chosen to troubleshoot your computer in the Step 4, you should see a list of errors after the troubleshooter gathers the data. Choose the problematic device by clicking its radio button and choose Next.
  • Right-Click on the Start button and click on Device Manager option. On Device Manager Screen, expand Universal Serial Bus Controllers entry right-click on the Unknown device and click. On the next screen, go to Driver tab and click on Update Driver button. On the next screen, click.
Workable SolutionsStep-by-step Troubleshooting
Fix 1. Disable selective suspend settingOpen Control Panel > find Power Options > click Change plan settings..Full steps
Fix 2. Uninstall or update driverIn Device Manager, navigate to the hard drive showing 'Unknown device'..Full steps
Fix 3. Reinstall USB controllersIn Device Manager, expand 'Universal Serial Bus Controllers'..Full steps
Fix 4. Update chipset driversIn your computer's documentation, find the name of the motherboard..Full steps
Fix 5. Recover data from unknown driveOpen Control Panel > find Power Options > click Change plan settings..Full steps

Why Hard Drive Shows as Unknown Device

Fix Device Drivers Windows 10

What is 'unknown device'? An unknown device is a device name listed in the Windows Device Manager for any device Windows is unable to identify or does not have the drivers used to identify the device.

Literally, the HDD/SSD/USB 'Unknown Device' in Device Manager displays itself as disk unknown not initialized in Disk Management. When a storage device was recognized by Windows in this way, sorry, it's neither readable nor accessible along with all the data.

'Unknown device' is a common issue happened to a lot of users, and the following reasons may account for the problem:

  • Insufficient power supply because of USB selective suspend setting is enabled.
  • Driver issues associated with the currently loaded internal/external storage drive, USB controllers, or the computer motherboard.

How to Fix Unknown Device in Windows 10/8.1/8/7

In fact, the 'Unknown Device' is a very common error that most of us would face once or twice, so you are not alone. No matter it is an internal hard drive, HDD, SSD or an external USB flash drive, follow the advice of troubleshooting, and you will hopefully get over with it.

Fix 1. Disable USB selective suspend setting

Step 1: In Windows 10/8.1/8/7, press Windows + R keys to bring up the Run box, type control and hit enter. The Windows Control Panel is open.

Step 2: Find 'Power Options' and click it.

Step 3: In your own power plan, click 'Change plan settings'.

Step 4: Click 'Change advanced power settings'.

Step 5: Expand 'USB settings' and then 'USB selective suspend setting', click the 'Setting' and turn the default 'Enabled' to 'Disabled'.

Step 6: Click 'Apply' to save changes.

Unknown Device Has A Driver Problem Windows 10 64 Bit

Fix 2. Uninstall and update the hard drive driver

Step 1: In Device Manager, navigate to the hard drive showing 'Unknown device' (Usually it's under 'Other device').

Other Devices Unknown Device Windows 10

Step 2: Right-click on it and choose 'Uninstall'.

Step 3: After the hard drive is uninstalled, unplug the external drive.

Step 4: After a while, reconnect it to the computer.

Step 5: Windows will automatically install and load the driver this time. Go to check if the USB drive shows up in Windows Explorer.

Fix 3. Reinstall USB controllers

Step 1: In Device Manager, expand 'Universal Serial Bus Controllers'.

Step 2: Right-click on the unknown USB Device and select 'Uninstall'. Wait until it completes.

Step 3: Restart your computer. The USB controllers will automatically install. Go to check if the USB drive shows up in Windows Explorer.

Fix 4. Update the motherboard chipset drivers

Step 1: In your computer's documentation, find the name of the motherboard manufacturer. It's important for you to search for a matched driver.

Step 2: Visit the manufacturer's support website and find the appropriate driver for your motherboard. You can also reach a support guy for further help.

How to Recover Data from Unknown Device HDD/SSD/USB Hard Drive

Hard drive data recovery is never a hard topic for modern computer users. There are so many third-party data recovery utilities capable to help.

To restore data from the unknown device, you have two choices. One, fix the Unknown Device so that Windows can read it again, as the above part taught. Two, send the disk drive to nearby data recovery companies, let the professionals do a manual hard drive data recovery.

>> You may be interested in hard drive data recovery cost.

EaseUS Data Recovery Wizard is dependable, powerful and easy-to-use data recovery software that worth a try. When you lost access to a local hard drive or an external USB drive, do not hesitate to run the software to scan and display all the hard drive data for you. The overall steps are as follows.

Step 1. Select and scan hard drive.

On EaseUS Data Recovery Wizard, select the drive where you lose your data and click 'Scan'. Wait patiently until this program finishes the scanning, it will find all your lost data on the drive.

Step 2. Find and preview found files on the selected drive.

Check 'Deleted Files', 'Lost Files' or use 'Filter', 'Search' to find the lost files on the selected hard drive. You can double-click to open and check the found files.

Step 3. Recover and save lost hard drive data.

Select all found lost hard drive files, click 'Recover' and browse another secure location to save them. Click 'OK' to confirm and finish the recovery process.


Drivers bridge your devices to communicate with Windows. Windows 10 and earlier versions have inbuilt driver support for a multitude of devices, still, there are multiple hardware devices that require special drivers to be installed manually to work properly. That’s the reason hardware that’s installed or attached to a computer doesn’t work properly until it gets the required updated driver. It’s often because of an outdated driver problem. We’ve tried to compile few solutions on how to fix device driver issues in Windows 10.

If you download and install an incompatible, incorrect or infected driver for your device from unknown sources, there are possibilities that the device may not function and you may end up corrupting your system or encounter no-boot situation or data loss.

Expert users may be able to find and install latest drivers on their own with proper research on the internet however it is suggested to use a reliable source to update drivers and fix device driver issues in Windows 10. Though Windows few users are familiar with device manager however for those who are not aware how and where to find perfect device drivers, we have tested and reviewed the most robust device driver updater to identify & rectify device driver problems. Advanced Driver Updater is the most reliable, safe and secure driver updater software for all your computer peripherals that are connected to your Windows computer. It is downloaded and trusted by Millions of users to keep their system device drivers updated.

So without further distractions here are some ways to properly update device drivers on your computer.

How To Update Device Drivers Using Windows Update

Device drivers are first published on the manufacturer’s website, then on blogs, followed by download portals and at last, are updated in Windows Update library. Since Windows Updates library only includes tested and recommended drivers with verified procedure, it is recommended to download and install device drivers through Windows Updates.

You may follow these steps to quickly update device drivers using Windows Update:

Step 1. Open ‘Settings’ -> Go to ‘Update & Security’ -> Click on ‘Windows Update’

Step 2. Click on the ‘Check For Updates’ button to look for recent updates for all the installed devices.

Once you complete the above steps, if a device driver is missing or if there are any updated drivers available for installed devices, it’ll download and install them automatically.

How To Update Device Drivers Using Device Manager

Device Manager is the Windows utility which informs you about outdated, corrupt or uninstalled drivers. It shows Yellow Exclamation mark to outcast non-functional drivers. You can update drivers for the printer, monitor, wireless adapter, and other components of your computer using Device Manager. This is the best console where you can identify and fix device driver issues in Windows 10.

Install a Device Driver Using Microsoft Windows Library

You can follow these steps to update a device driver using Device Manager to fix device driver problem on Windows 10:

Step 1. Press ‘Win + R’ to open Run dialogue box.

Step 2. Type ‘devmgmt.msc’ and click on ‘Ok’ or press enter. You can also search for ‘Device Manager’ and select the top result.

Step 3. Expand the category of device you want to update the driver for.

Step 4. Right Click on the device, and click on ‘Update Driver’ option.

Step 5. Click on ‘Search automatically for updated driver software’ option for Windows to look for the latest updated drivers.

Once you finish the step, Device Manager will search, download and install the updated package automatically. It works the same as the ‘Windows Update’ option.

Install A Device Driver From the Manufacturer

If the driver is too recent, it might not be available through ‘Microsoft Windows Updates’, in such scenarios you need to download and install the latest Device Drivers from the manufacturer’s website. This would be a manual process to follow.

While downloading an updated device driver from the manufacturer’s website, you need to be extra cautious and follow the instructions to download the ‘.exe’ OR ‘.zip’ driver file for the device. Once the driver is downloaded, follow these steps to install the same.

Step 1. Press ‘Win + R’ to open Run dialogue box.

Step 2. Type ‘devmgmt.msc’ and click on ‘Ok’ or press enter. You can also search for ‘Device Manager’ and select the top result.

Safari video download pluginyellowyi. Step 3. Expand the category of device you want to update the driver for.

Step 4. Right Click on the device, and click on ‘Update Driver’ option.

Step 5. Click on the ‘Browse my computer for driver software’ option. Click on the ‘Browse’ button and select the folder where you have downloaded the driver. Click on the ‘Ok’ button to initiate the installation process.

Note: The updated driver shall start functioning on your device or may ask you to restart the system once to get the changes in place.

Using Advanced Driver Updater

Alternatively, you can use the best third party software to take care of your device drivers. It not only regularly checks for updated drivers but also installs them from trusted sources.

Advanced Driver Updater – Product Features

  • Schedule & scan the system for outdated device drivers
  • Display a summary of all outdated device drivers and option to update
  • Create a backup and system restore point of existing drivers before updating
  • The one-click process to automatically check, download and install updated drivers
  • Compatible with Windows 10 and earlier versions (Supports 32-bit and 64-bit versions)
  • 100% Risk-Free and genuine software with 60-Day Money Back Guarantee
  • Norton Secured and Google partnered software for a hassle-free solution

How To Determine If A Driver Updated Successfully

It’s a quick and easy process to determine if all the device drivers are updated and functioning properly. We simply need to open the ‘Advanced Driver Updater’ console and run a driver scan. It will automatically scan, detect and display the driver status of all the devices and will suggest if there is an outdated device driver. Once you click on the ‘Update All’ button, it will automatically detect, download and install the latest updated drivers for all devices connected to your computer.

Update outdated drivers of your system with Advanced Driver Updater.

Let’s try it Today by downloading the 1-day free trial version of Advanced Driver Updater!!

Summing Up

Here we have discussed the manual process and automatic process to download and install the latest updated device drivers and fix device driver issues in Windows 10. Those who believe they can look for outdated drivers every now and then can follow the manual process and those who want to set up a smart and automated process, ‘Advanced Driver Updater’ is the best solution. We hope this article helped you in making smart decisions to fix device driver problem. Please share your experience with ‘Advanced Driver Updater’ and leave a comment for any suggestions.

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